Tips for Faster Support
To help us resolve your issue quickly, please include the following in your email:
- App name and version (found in the App's Settings or About screen)
- Device model (e.g., iPhone 15, iPad Air)
- iOS version (Settings → General → About)
- Description of the issue — what happened, what you expected, and any steps to reproduce it
- Screenshots or screen recordings (if applicable)
HolaList help
Account deletion
If you'd like to delete your HolaList account and all associated data, you can:
- Use the in-app option under your account settings (Delete Account)
- Or email us at [email protected] with the subject line "Account Deletion Request"
Your account and data will be permanently deleted within 30 days of a verified request. For full details, see the HolaList Privacy Policy. Deleting your account does not cancel your subscription — cancel it separately in your Apple ID settings.
Subscriptions & refunds
All in-app purchases and subscriptions are processed by Apple. Manage or cancel in Settings → [your name] → Subscriptions on your iPhone. To request a refund, please visit Apple's official page:
Apple Refund Portal: reportaproblem.apple.com
HolaList documents: Privacy Policy · Terms of Service